DEVELOPED BY ROOFING INDUSTRY EXPERTS
RUN BY FULL-TIME TRAINERS AND INSTRUCTORS
OVER 200 HOURS OF TRAINING, EXAMS AND ASSESSMENTS
“We’ve got some really bright people on our team from the Philippines – there’s a lot of trust now there between them and our local team members.”
DAVID ANDREWS, CFO, APEX ROOFING
What does the curriculum cover?
Week 1
- INTRODUCTION TO THE ROOFING INDUSTRY
- Commercial vs Residential
- Project Types and Job Roles
- Materials, Systems, and Designs
- Roofing Terminology
- Technical Knowledge for Support Staff
- Common Software Tools, e.g. Eagleview, Xactimate, AccuLynx
- Installation Techniques, Building Regs, Energy and Safety Practices
Week 2
- THE ROOFING PROJECT LIFECYCLE
- Pre-Production Phase
- Initiation Stage - Project Scope, Assessments, and Estimates
- Planning Stage - Design, Schedules, Resourcing, and Permits
- Production Phase
- Execution - Procurement, Installation, and Inspections
- Monitoring and Control - Project Progress, Quality Compliance
Week 3
- THE ROOFING PROJECT LIFECYCLE (Continued)
- Post-Production Phase
- Completion Stage - Quality Inspections, Warranties, and Payments
- Post Project Review - Feedback and Follow-ups
- Customer Support and Communication
- Best Practices and Role Plays
- Handling Inquiries and Complaints
- Team Collaboration and Project Management
Week 4
- REVIEW AND FINAL ASSESSMENTS
- Final Written Examination / Final Practical Assessment
- Final Articulation Exam
- Graduation
GROW YOUR BUSINESS WITH READY-TO-GO SUPPORT STAFF
Give Your Team the Support They Need
Cut Your Training and Onboarding Times
Hire Trained Team Members Who Are Ready to Go
Make Your Client Experience Better Than Ever
Win and Retain More Customers!
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