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Most outsourcing companies hand you a hire and walk away. At DCX, we do things differently.

We believe that awesome team members aren't just found — they're developed. That's why we've built one of the most comprehensive Learning & Development programs in the industry, designed to give every DCX team member the training, tools, and support they need. This helps to keep every DCX’er engaged and motivated to grow in their role, delivering real value and long-term growth to your business.

Below, you'll find an overview of how we invest in your team members at every stage of their journey with DCX.

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THE DCX ACADEMIES

Our industry-specific Academies are truly unique in the hiring and outsourcing world. Each Academy runs for four weeks with over 200 hours of hands-on curriculum — covering everything from product knowledge and software tools, to customer service and real-world simulations. There's our Promo Academy, Supplier Academy, E-Commerce Academy, and Roofing Academy — and Express versions on select Academies too. Every graduate is trained by industry veterans and arrives ready to contribute from Day 1. It's training you'd normally spend months building internally, already done for you!

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TALENT SUPPORT

Our Talent Support program is available as 1:1 support for all DCX team members. Sessions can be booked as needed with our Talent Improvement team so that your team members can discuss how to level up their skillset or address any performance concerns or questions.

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DCXPERTS WEBINARS

DCXperts Webinars are quarterly sessions where our 'DCXperts' teach on a variety of topics – everything from creating presentations, to managing tasks. Topics vary by quarter, with some being so popular that sessions are often oversubscribed!

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PROMO SUPPLIER SHOWCASE WEBINARS

Our Promo Supplier Showcase Webinars occur in the Spring and Fall, and showcase our Promo Supplier partners! These are open to all DCX team members as well as our Promo clients. They are a great opportunity for your DCX Promo team members to learn more about new product trends in the industry.

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GENERAL SKILLS TRAINING VIA OUR LMS COURSES

DCX has a multitude of internal training courses available via our Learning Management System (LMS), which is free to use by all your DCX team members. These courses are ideal for any downtime your team member might have to help them further their education and development. The content of these courses ranges from soft skills, professional skills, and more technical, industry-specific education.

READY TO HIRE TEAM MEMBERS WHO ARE TRAINED, MOTIVATED, AND SUPPORTED FOR LONG TERM SUCCESS?

At DCX, we don't just fill seats - we build careers. Our commitment to talent development means your team members stay engaged, keep growing, and deliver better results for your business year after year. It's one of the reasons we have industry-leading retention rates and our clients consistently tell us their DCX hires are some of the best on their team.

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TALK TO OUR U.S. TEAM TODAY