You may send directly to our base in the Philippines where the package will be received and sent to your team member.
- We recommend FedEx and DHL for a seamless shipping experience. Please see the below address for shipping to the Philippines:
Delegate CX
Attn: Elle Santos
327 Carlos Mariano Street
San Jose, Santa Rita Pampanga 2002
Philippines, Ph #: +63 (923) 4130401
- To facilitate Customs clearance, provide a detailed description of your commercial invoice and attach a packing list to your package.
- Ensure the declared value on the commercial invoice matches the amount on the Airway Bill. If your shipment’s declared value exceeds $1,000 USD, we recommend splitting it into smaller parcels.
- Share the following documents with the DCX Support Team at support@delegatecx.com:
◦ A copy of the commercial invoice
◦ Tracking details - Shipment for multiple team members: Please ship to our office listed above, and our team will take care of distributing the items to your team members. Be sure to include a packing slip that lists each team member's name along with the items intended for them.
- Looking for a low-cost alternative? Explore sea shipment options by visiting this link for more details. CLICK HERE
Note: Any courier costs for duties and taxes, and any additional courier fees (if applicable) will be included to your next invoice.
Once we receive the package, DCX will cover the local shipping cost to send it to your team members.